Terms of Use

Document Control

POLICY NAMETerms of Use
POLICY NUMBERHuman Resources 2510A
POLICY LEVELOperational
APPROVAL / ACTIVE DATEAugust 2025
REVIEW DATEAugust 2027
POLICY STATUSActive
DATE LAST AMENDEDAugust 2025
APPROVAL DELEGATEDirector
APPROVER SIGNATURE 
GOVERNING AUTHORITYn/a
RESPONSIBLE OFFICERHuman Resources and Administration
ORIGINAL ISSUE DATEAugust 2025

History of Previous Amendments

VersionDate ApprovedReason for AmendmentAmendment made by
 August 2025Draft New PolicyXtra Care CW
1August 2025Approved & activatedXtra Care CW

Introduction and Acceptance of Terms of Use

Xtra Care offers you a wide range of content, communication tools, forums and information about its products and services (“materials”) via this website. By using this site, you are agreeing to accept and comply with the terms and conditions of use outlined below (“Terms of Use”), which Xtra Care CW may update at any time without notice. Xtra Care may terminate your access to this site at any time without notice.

Limited Right to Use

This website is owned and operated by Xtra Care. Unless otherwise specified, all materials on this website are the property of Xtra Care and are protected by the copyright laws of Australia and, throughout the world by the applicable copyright laws. You may view, print and/or download one copy of the materials from this website on any single computer solely for your personal, informational or non-commercial use, provided you keep intact all copyright and other proprietary notices. No materials published by Xtra Care CW on this website, in whole or in part, may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from Xtra Care CW. The use of any such materials on any other website or networked computer environment or for any other purpose is prohibited. Any such unauthorised use may violate copyright, trademark and other similar laws.

Communications

Except for any disclosure by you for technical support purposes, or as specified in our Privacy Statement, all communications from you to this website will be considered non-confidential and non-proprietary. You agree that any and all comments, information, feedback and ideas regarding our company, products or services that you communicate to Xtra Care CW (“Feedback”) will be deemed, at the time of communication to Xtra Care CW, the property of Xtra Care CW, and Xtra Care CW shall be entitled to full rights of ownership, including without limitation, unrestricted right to use or disclose such Feedback in any form, medium or technology now known or later developed, and for any purpose, commercial or otherwise, without compensation to you. You are solely responsible for the content of your communications and their legality under all laws and regulations. You agree not to use this website to distribute, link to or solicit content that is defamatory, harassing, unlawful, libelous, harmful to minors, threatening, obscene, false, misleading, or infringing a third party intellectual or privacy rights.

Access to Password Protected or Secured Areas

Access to and use of password protected or secured areas of this website is restricted to authorised users only. You will be asked to provide accurate and current information on all registration forms on this site. You are solely responsible for maintaining the confidentiality of any username and password that you choose or is chosen by your web administrator on your behalf, to access this site, as well as any activity that occurs under your username/password. You must not misuse or share your username or password, misrepresent your identity or your affiliation with an entity, impersonate any person or entity, or misstate the origin of any materials you are exposed to through this website.

Monitoring

Although Xtra Care CW is not obliged to do so, it retains the right to review your communications on this website to determine whether you comply with our Terms of Use. Xtra Care CW will not have any liability or responsibility for the content of any communications you post to this site, or for any errors or violations of any laws or regulations by you. Xtra Care will comply with any court order in disclosing the identity of any person posting communications on this website. We recommend that you review our Privacy Policy before posting any such communications. Please note that when you conduct transactions with other companies providing content via this website, you will also be subject to their privacy policies.

Links to Other Sites

Linked sites are not under the control of Xtra Care CW and Xtra Care CW is not responsible for the content of any linked site or any link contained in a linked site. Xtra Care CW reserves the right to terminate any link at any time. Xtra Care CW may provide links from this website to other sites as a convenience to you and in no way should this be interpreted as an endorsement of any company, content or products to which it links. Any access to a third-party site linked to this website is at your own risk. Xtra Care disclaims all warranties, express or implied, to any such linked sites, including but not limited to any terms as to the accuracy, ownership, validity or legality of any content of a linked site.

Trademarks

The trademarks, service marks and logos of Xtra Care and others used in this website (“Trademarks”) are the property of Xtra Care and their respective owners. You have no right to use any such Trademarks, and nothing contained in this website or the Terms of Use grants any right to use (by implication, waiver, estoppel or otherwise) any Trademarks without the prior written permission of Xtra Care or the respective owner.

Indemnity

You agree to indemnify, defend and hold Xtra Care harmless from and against all third-party claims, liabilities, damages, losses or expenses (including reasonable attorney’s fees and costs) arising out of, based on or in connection with your access and/or use of this website.

Limitation of Liability

In no event shall Xtra Care or its suppliers be liable for any direct, indirect, special, incidental or consequential damages, including, without limitation, lost profits or revenues, costs of replacement goods, loss or damage to data arising out of the use or inability to use this website or any linked site, damages resulting from use of or reliance on the information or materials presented on this web site, whether based on warranty, contract, tort or any other legal theory even if Xtra Care or its suppliers have been advised of the possibility of such damages.

Applicable Laws

These Terms of Use are governed by the law in force in New South Wales, Australia, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of NSWs and courts of appeal from them for determining any dispute concerning the Terms of Use.

General

If you have any questions regarding the Terms of Use, please contact Xtra Care via our contact page.