| POLICY NAME | Privacy Policy |
|---|---|
| POLICY NUMBER | Human Resources 2510A |
| POLICY LEVEL | Operational |
| APPROVAL / ACTIVE DATE | August 2025 |
| REVIEW DATE | August 2026 |
| POLICY STATUS | Active |
| DATE LAST AMENDED | August 2025 |
| APPROVAL DELEGATE | Executive Director |
| APPROVER SIGNATURE | |
| GOVERNING AUTHORITY | n/a |
| RESPONSIBLE OFFICER | Human Resources and Engagement |
| ORIGINAL ISSUE DATE | August 2025 |
| Version | Date Approved | Reason for Amendment | Amendment made by |
|---|---|---|---|
| August 2025 | Draft New Policy | Xtra Care CW | |
| 1 | August 2025 | Approved & activated | Xtra Care CW |
Xtra Care reserves the right to vary, replace or terminate this policy from time to time. Disclaimer: While all care has been taken in the preparation of this material, policies and procedures developed by Xtra Care to provide Guidance, establish accountabilities and ensure consistency in addressing key risks. Policies and procedures are not intended to cover every eventuality, where a situation or event occurs that is not covered; the Executive Director or management may provide additional direction to support policy and procedure implementation on a case-by-case basis in these circumstances. Policies and procedures may need to be implemented in line with other legislative instruments, acts, codes or other supporting policies and procedures.
Xtra Care respects your privacy and is committed to protecting the personal information you provide us. This statement explains our policies regarding the use and disclosure of your personal information by Xtra Care. Please note that Xtra Care reviews and updates this policy from time to time as needed without notice. Therefore, you should review the terms periodically to make sure you are aware of how Xtra Care collects and uses personal information. By using our website, you consent to the collection and use of your personal information by Xtra Care as explained below.
Access to certain content on our website may be allowed under a written agreement between you and Xtra Care and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain Xtra Care website(s) containing certain confidential information, products, services, or promotional offers (“Xtra Care offerings”). By accessing our protected and secured website(s), you agree to maintain the confidentiality of the username and password you selected and consent to our Terms of Use.
Xtra Care uses “cookies”. A cookie is a small data file that a website can transfer to a visitor s hard drive to keep records of visits. A cookie contains information such as your username and password that helps us recognize the pages you have visited and improve future visits. The only personal information a cookie can contain is the information that you provide yourself. A cookie cannot read data from your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted, however, we do not store your credit card number in cookies.
If you prefer not to accept a cookie, you can set your web browser to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. However, access to some of our secured websites may require the use of cookies.
Xtra Care’s website provides links to other third-party sites. Even if the third party is affiliated with Xtra Care through a business partnership or otherwise, Xtra Care is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.
Please see our Terms of Use, which describe the restrictions, disclaimers, indemnification, and limitation of liability governing the use of the entire Xtra Care website. If you have questions regarding our Privacy Statement, please contact Xtra Care via our contact page.
Xtra Care provides personalised disability support services, empowering participants to live with choice, control, and independence. We work closely with individuals, families, and communities to deliver meaningful, high-quality support.
