Accessibility Statement

Document Control

POLICY NAMEAccessibility Statement
POLICY NUMBERHuman Resources 2510A
POLICY LEVELOperational
APPROVAL / ACTIVE DATEAugust 2025
REVIEW DATEAugust 2027
POLICY STATUSActive
DATE LAST AMENDEDAugust 2025
APPROVAL DELEGATEDirector
APPROVER SIGNATURE 
GOVERNING AUTHORITYn/a
RESPONSIBLE OFFICERHuman Resources and Administration
ORIGINAL ISSUE DATEAugust 2025

History of Previous Amendments

VersionDate ApprovedReason for AmendmentAmendment made by
 August 2025Draft New PolicyXtra Care CW
1August 2025Approved & activatedXtra Care CW

Our Commitment to Digital Inclusion

At Xtra Care, we believe everyone should have equal access to the information and services we provide online. We strive to create a website experience that is accessible and usable for all individuals, regardless of ability or disability.

Accessibility Measures

To achieve that goal, we have taken the following proactive measures:
  • Accessibility Widget: Our website features an Accessibility Widget. This powerful tool provides a range of assistive features, including:
    • Screen reader adjustments
    • Keyboard navigation enhancements
    • Dyslexia-friendly font
    • Contrast adjustments
    • Content highlighting
    • Text magnification
    • Language Translation
  • Web Content Accessibility Guidelines (WCAG): We design and develop our website with a focus on WCAG 2.1 AA guidelines, the internationally recognised standard for web accessibility.
  • Ongoing Monitoring and Improvement: We regularly audit and test our website, working continually to identify and address any accessibility barriers that may arise.

How to Use the Accessibility Widget​

The Accessibility Widget is easy to locate. Look for the blue accessibility icon typically found in the lower left corner of your screen. Clicking on this icon opens the widget’s menu, allowing you to customise your website experience to fit your needs.

We Value Your Feedback

Creating an inclusive digital experience is an ongoing process, and your input is essential. If you encounter any accessibility issues or have suggestions for improvement, please don’t hesitate to send us a feedback or contact us .

Our Mission

Xtra Care is committed to providing a website that removes barriers and fosters a welcoming, usable online space for everyone.

General

If you have any questions regarding the Accessibility Statement, please contact Xtra Care via our contact page.